The history of Fill that hole
For decades, Cycling UK (then known as the Cyclists’ Touring Club; CTC) provided members with 'pothole cards' which allowed them to send details of potholes or other road defects to the relevant highway authority. Highway authorities welcome pothole reports from the public; although they remain ultimately responsible for inspecting and maintaining the road network.
In 2007 CTC launched a website which replaced the pothole cards with a simple interface which allowed road users to email in reports to local highway authorities. Since its launch over 65,000 road defects have been reported, over 20,000 of which have been recorded as fixed. Cycling UK urges all members to report potholes wherever they find them - particularly where the poor conditions represent a serious risk to cyclists.