Contact Cycling UK

Cycling UK staff are based all over the UK. Our office address is Cycling UK, Parklands, Railton Road, Guildford, Surrey GU2 9JX. The Cycling UK office hours are Monday to Friday from 9am until 5pm. Please note our team will be taking some well-needed time off over the festive period. Therefore, they will not be available on bank holidays and just a limited number of our staff will be working on 29 and 30 December.
Membership team
All membership-specific enquiries including joining, renewal and logging into the website
Members’ Incident Line
For free legal advice after a cycling incident (not available to affiliated individual members)
Media enquiries
For journalists only.
If you are a journalist you will find more information on our Press and media page.
Campaigns, policy and advocacy team
Cycling UK campaigns, lobbying, policy and statistics
Courses and training
Information and booking of training courses designed to develop skills in leading and cycling instruction
Clubs and groups support
Information and guidance on resources available to cycling groups and clubs
Volunteering team
Information, advice and guidance on resources available for volunteers
Cycle magazine
All enquiries related to Cycle magazine
Accounts
Business and supplier queries regarding invoicing or payments
Complaints procedure
To make a complaint if you are unhappy with any aspect of our work

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