Shop terms and conditions, postage and returns

Shop terms and conditions, postage and returns

Important information regarding your purchases via the Cycling UK website.

We aim to deliver your items within two weeks of order. During busy periods and during office closures, this could be longer. Parcels are sent second class recorded to UK addresses only.

If you are not satisfied within 14-days of purchase, you can return unused products to us with a cover note for a refund or exchange. Please package securely as items received damaged will not be refunded.

Please note that we are not able to refund any postage costs.

Returns address

Cycling UK Shop
Parklands
Railton Road,
Guildford
Surrey
GU2 9JX

Email: shop@cyclinguk.org 
Telephone: 01483 238 300