Bike test: Urban Arrow Family

The Urban Arrow Family’s front box carries up to three children or 125kg of cargo
Director of CycleChic Caz Conneller tests an electrically assisted bakfiets from the Netherlands

The Urban Arrow Family is a front-loading e-cargo bike that can carry up to three children. It has a 26in rear wheel, a long frame that accommodates the box, and a 20in wheel at the front. It has an appealing design and options like rain canopies to make it more effective as a family vehicle.

When I first tried one I was amazed at how effortless it was to ride and turn corners, given its size (262cm long, 70cm wide), weight (51kg) and carrying capacity (up to 125kg in the front box). Admittedly, I was at Eurobike and had no child in the front. But having ridden it with my five-year-old daughter on board on busy London streets, courtesy of e-cargo bike specialists Fully Charged, I was still blown away by how easy it was to ride.

A very slack seat angle means there’s less of a stretch to get a foot down at junctions. It took me a while to learn the right e-assist level and gear ratio for setting off; the Enviolo gears are stepless. After that, starting off and riding with the extra weight was much easier than a non-electric cargo bike. The Bosch crank motor and continuously variable gearing make for a smooth ride.

You can secure a newborn in a Maxi Cosi seat (the adapter is £190), while children up to about eight years old can be seated securely and belted in. Having your children in full view is reassuring. My daughter liked sitting in the box as she had her own little domain.

You need to consider parking and storing it more carefully, as it’s so much bigger and heavier than a regular bike. Manoeuvring it on foot is a little awkward, although no worse than other box bikes in that respect. The frame is aluminium and the box is made of EPP, a lightweight but strong material similar to the inside of a bike helmet, so it’s not as heavy as it could be.

My only criticism is that my daughter found it hard to climb in and out of, despite the inbuilt step.


The Urban Arrow Family is a well-designed e-cargo bike that’s ideal for nursery and school run trips with two or three young children. It’s a true car replacement for local journeys. If you’ll do the mileage to justify the price, and are able to store it easily, it should be a great investment for your family and the planet.

Other options

Cube Cargo Hybrid 500 £5,599

Similar style box-bike that also uses an Enviolo hub. The motor is an 85Nm Bosch Cargo Line, which is available as an upgrade for the Urban Arrow.

Mycle Cargo £1,999

Budget-priced longtail e-cargo bike with a 65Nm Bafang hub motor. The rear rack takes two childseats or one larger passenger. Reviewed in the December 22/January 23 issue of Cycle.

First published in Cycle magazine, April/May 2023 issue. All information correct at time of publishing.

Our test promise

At Cycling UK and Cycle magazine, we are proudly independent. There’s no pressure to please advertisers as we’re funded by our members. Our product reviews aren’t press releases; they’re written by experienced cyclists after thorough testing.

Tech spec

Urban Arrow Family

Price: £4,850+

Sizes: one size

Weight: 51kg

Frame & fork: aluminium fame with 135mm horizontal dropouts and fittings for mudguard, rear rack, bottle cage mount, and second battery mount. Chrome-moly steel fork with 100mm dropouts and mudguard fittings.

Electronics: standard model has Bosch Active Plus crank motor with 65Nm torque, Bosch 400Wh PowerPack battery, Bosch Intuvia display. Range is around 50km (30 miles).

Wheels: 55-406/55-559 Schwalbe Big Ben Plus front/rear tyres, Ryde Andra aluminium rims, 36 stainless steel spokes (14g front, 13g rear), Enviolo Heavy Duty rear hub.

Transmission: plastic platform pedals, 170mm aluminium chainset, KMC chain, Hebie Chainglider. Enviolo Heavy Duty Hub with stepless 380% range (0.5-1.9), Enviolo twist-grip shifter.

Braking: Magura CMe 5 hydraulic disc brakes with 180mm rotors.

Steering & seating: Ergon grips, 620×25.4mm backswept steel handlebar, adjustable angle stem, threadless headset, steering linkage. Selle Royal Rio saddle, 31.6×400mm aluminium seatpost.

Equipment: two seat harnesses, SKS mudguards, LED lights, wheel lock, stand. Optional extras include a child seat adapter (£89), rain cover (£175) and an extra bench (£165).