Real stories, real support and real outcomes with Cycle SOS
Below are just a few real examples of how Cycling UK members have been supported after cycling collisions, securing compensation, clarity and peace of mind, while keeping 100% of what they're awarded.
Serious injuries, clear evidence and full compensation
A Cycling UK member was cycling home from work when a driver struck him while passing on a roundabout. Despite being highly visible and riding responsibly, the collision caused devastating injuries, including a fractured pelvis, compound fractures, internal bleeding and spinal trauma.
Crucially, dashcam footage from a passing vehicle clearly showed the driver was at fault. With this evidence, liability was admitted immediately.
Through Cycle SOS, the member received:
- Full replacement of his damaged bike and equipment
- Compensation running into tens of thousands of pounds
- No legal fees deducted, thanks to his Cycling UK membership
While his recovery is ongoing, the financial support has allowed him to focus fully on healing without added stress.
Early financial certainty after a distressing collision
During a summer ride, a retired Cycling UK member was knocked from his bike when a driver pulled out of a side road without warning. The collision caused painful injuries, permanent scarring and lasting anxiety around travel.
Although there was no loss of earnings claim, the physical and emotional impact was significant. Through Cycling UK’s legal benefit, his case was handled by specialist cycling solicitors at Cycle SOS.
The result:
- An early payment of £2,800 to cover bike damage
- Independent medical and engineering evidence to fully value the claim
- A settlement offer of £25,000, accepted to provide certainty and closure
- 100% of the compensation kept, with no legal costs deducted
For the member, the outcome meant reassurance, control and the ability to move forward confidently.
When liability was disputed and support really mattered
A routine ride home turned into a serious collision when a driver overtook too closely, clipping a Cycling UK member’s handlebars and sending him crashing to the road. The driver left the scene without helping.
The injuries were severe, including a fractured collarbone requiring surgery, weeks off work and lasting psychological effects.
Despite clear evidence, the driver’s insurers initially denied responsibility. Rather than backing down, the Cycle SOS legal team stood firmly by the member, preparing the case thoroughly and supporting him through every step.
Just before trial, a fair agreement was reached:
- Liability agreed 65/35 in the cyclist’s favour
- A settlement of just under £20,000
- Around £5,000 saved in legal fees, thanks to Cycling UK membership
The member avoided the stress of court and received recognition for what he had been through, with expert support throughout.
When a driver drove away, one call made the difference
After being hit at a T junction near her home, a Cycling UK member was left shaken, injured and later ignored by the driver involved. Communication broke down, insurance details were not provided and she was accused of exaggerating the damage to her bike.
Unsure of her rights, she contacted the Cycling UK Incident Line.
That single call led to:
- Clear advice and reassurance at a difficult moment
- Access to specialist solicitors at Cycle SOS
- A supportive, jargon free explanation of her options
- Confidence that her injuries and losses were being taken seriously
Not every collision is clear cut. This case shows how Cycling UK membership provides practical, human support when members feel most vulnerable.
The value of Cycling UK membership
These stories highlight what Cycling UK’s legal cover really means in practice:
- Expert cycling solicitors through Cycle SOS and Fletchers Solicitors
- No legal fees deducted from compensation
- Support with injuries, bike damage, and financial losses
- Clear advice, honest guidance, and reassurance when it matters
When something goes wrong, Cycling UK members are not on their own.
