How the Cycle SOS legal service supports injured Cycling UK members
Included in your membership is access to the Cycling UK Incident Line, a vital service that connects you directly with the specialist personal injury solicitors at Cycle SOS.
This partnership ensures that Cycling UK members receive expert legal advice and representation and crucially, you keep 100% of the compensation you're awarded. Unlike most personal injury services that take a success fee, this exclusive benefit can save members thousands of pounds.
While we hope you’ll never need this service, it’s reassuring to know that if you’re involved in a cycling incident and you are injured, we’re here to support you every step of the way.
Starting your journey: What to do after a cycling incident
If you’ve been injured in a cycling incident and medical attention is required then make sure you deal with that first. The next thing is to call the Cycling UK Incident Line. You’ll receive a free, no-obligation case assessment from our experienced legal team. We’ll talk through what happened and advise whether we can take your case forward.
Our goal is simple: to get you the best possible outcome while easing the burden of what can be a difficult and stressful time.
What happens next?
If we’re able to take on your claim, our team will begin building your case. This includes:
- Arranging bike and kit repair or replacement as a priority
- Arranging treatment for you to help your recovery
- Gathering evidence such as witness statements, police reports, and accident scene photos.
- Obtaining medical reports to understand the extent of your injuries.
Our legal experts understand cycling and know how important it is to get you safely back on two wheels. For those who suffer more serious or life-changing injuries, we offer enhanced support including:
- Access to dedicated case managers
- Private rehabilitation and treatment not always available through the NHS
- Support for family members during recovery
- Help with home adaptations and ongoing care where needed
Reaching a resolution
Once your claim is fully prepared and we’ve gathered the necessary medical and financial evidence, we’ll begin negotiations with the party responsible for your injuries. The majority of our claims – around 98% – are settled out of court.
If a court case is necessary, rest assured we will represent you throughout the process and provide clear, ongoing communication. While it’s uncommon to have to go to Court, if it is necessary our experienced legal team will be by your side at every stage.
A service that helps you move forward
We know how disruptive a cycling injury can be. That’s why our service is designed not just to recover compensation but to help you move forward – physically, emotionally, and financially.
Your claim can include compensation for:
- Treatment and rehabilitation
- Lost earnings
- Travel costs
- Damaged bike and gear
- In more serious cases, long-term care, home adjustments, and more
We’ll be with you all the way
From the first call to the final settlement, our team is committed to keeping you informed and supported. These cases can take time – there are many moving parts and third parties involved – but we will work to resolve your case as quickly as possible.
A recent win for Cycle SOS meant a Cycling UK member recovered over £3,200 with Cycle SOS.
