Christmas and New Year closure

Happy cycling over the holidays
Christmas closure - bike and landscape
Christmas closure - bike and landscape

Christmas and New Year closure

Cycling UK will be closed over the festive period until 2 January.

The Cycling UK head office and phone lines will be closed from 5pm, Friday 21 December until 9am, Wednesday 2 January. Thank you to everyone who has supported us during 2018 and we wish you a very happy cycling-filled festive break.

Christmas Gift Membership:

  • If you ordered a Gift Membership before our advertised last date of 11 December, you should receive your Welcome pack and gift before Christmas. Any orders received before 17 December may be delivered in time for Christmas. You can order up until midnight on Christmas Eve to receive a downloadable PDF certificate for you to present on Christmas Day,

Membership enquiries:

  • You can join or renew your membership online.
     
  • If you are involved in an accident over the holiday period, the Cycling UK Incident Line will be closed on Christmas Day, Boxing Day and New Year’s Day. Outside of these dates, lines will be open as normal on 0844 736 8452 or via https://www.slatergordon.co.uk/contact-us/
     
  • A new Halfords discount voucher will be published on 1 January. Visit our Halfords page for full instructions on redemption and how to view your voucher logging-in to your Cycling UK online account (you will need to set up an account if you have not previously logged-in).

Press enquiries:

  • For urgent press and media enquiries only, please call 07786 320713.

Shop enquiries:

Cycling UK Shop Delivery Dates

You can order online at any point during the festive period but due to office closures and the postal service, the usual delivery times will be affected.

  • Orders up to 20 December will be dispatched on the 21 December.
  • Orders after 20 December will be dispatched in the first week of January.

Please allow at least 2-3 days after dispatch for delivery.

If you wish to send any returns, we recommend that you wait until January as the office will not be receiving any post until we reopen in the new year.  

Any enquiries can be directed to shop@cyclinguk.org

 

 

 

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